Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work every week, year round for at least 30 hours each week as a full-time Supervisor in our Cafe. In the Cafe you will provide assistance to the management team, have oversight for team members within the cafe or store in the absence of upper management, greet customers, and increase customer loyalty while preparing drinks and food in a fast-paced academic environment.
A Cafe Supervisor should support the management team, be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver. As a Café Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service. You will help train and oversee the daily work activity of team members in the Café. You must be knowledgeable about cafe and store operations; provide outstanding customer service; help enforce loss prevention and safe food handling procedures; and ensure that the Café is maintained.
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.