Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

We’re looking for a full-time Retail Store Supervisor to join our team at Northwestern's Kellogg Emporium.  If you're reliable, customer-focused, and adaptable, this is your chance to be part of a dynamic retail environment. In this role, you'll assist customers, manage merchandise, and help create an engaging shopping experience. You'll also take initiative, work independently when needed, and ensure smooth store operations.

As a Retail Store Supervisor, you’ll bring strong judgment, professionalism, and a proactive mindset to a fast-paced, multi-faceted role. You’ll ensure merchandise is well-stocked, maintain a welcoming sales floor, and provide exceptional service to the academic and co-curricular community.

Expectations:

• Maintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines. 
• Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
• Greet customers, describe merchandise, recommend products, and finalize sales.
• Clean the store and merchandise to maintain an appealing sales floor.
• Assist with processing sales transactions involving cash, credit, or department-specific charges.
• Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store and hours will be less than 30 per week.
• Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.

Physical Demands:

• Frequent movement within the store to access various departments, areas, and/or products.
• Ability to remain in a stationary position for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Illinois Pay Transparency Information (Only applicable in Illinois stores):

Pay: Full-time Supervisor pay rate $18.75/hour.

Benefits available include:

• Get paid sooner! Daily Pay earned wage access is available to all store employees.
• Employee Discount
• Paid sick time (accrued based on time worked)
• Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
• Commuter Benefits

Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.

COVID-19 Considerations:

Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

• 2+ years’ experience in a retail setting preferred.
• Candidates must be a minimum of 18 years of age to be considered for employment.
• High school diploma/GED preferred.
• Outstanding customer service skills to match customers to products that meet their needs.
• Basic reading, writing and accounting skills required.
• Excellent customer service and communication skills needed.
• Strong interpersonal, communication, and problem solving skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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